welcome to our web shop

free uk standard delIvery

(delivered within 3 working days)

If you prefer to place an order by telephone, call us and we will be happy to help

0333 014 2822

(Calling us will cost the same as calling a local or National landline number
and our 0333 number can be called using inclusive minutes from a mobile)


Some customers are encountering difficulties at the payment stage of checkout when paying by Credit/Debit Card. This is due to a technical issue we are working to resolve.

If you encounter any Credit/Debit Card payment issues during checkout, please select ‘Telephone Order’ from the payment options, followed by ‘Place Order’. Your order information will be saved and your order placed. To complete your order, please call us on 0333 014 2822 and one of our team will process your payment over the telephone.

We apologise for the inconvenience.


Our published prices include VAT. A VAT receipt will be included with the goods. Business customers will receive a VAT receipt by email once your order has been processed.

Delivery to UK destinations is FREE. We do however ship worldwide and are happy to deliver to overseas destinations, but additional delivery charges would apply. If you would like to place an order for delivery to an overseas destination, please contact us before placing your order so we can confirm the delivery cost. We can be contacted by telephone on 0333 014 2822 or email [email protected]

Orders are dispatched Monday to Thursday. Orders received after 12:00pm on Thursday, on Fridays or during weekends are dispatched the following Monday. Unless stated otherwise, orders received during Public Holidays/Bank Holidays or any other seasonal holiday times when we may be closed, will be dispatched on the next 'working day' following that holiday. We will publish any times when we may be closed that are outside our normal working hours that may have an impact on the speed of delivery of your order. Deliveries are usually made Monday to Friday, although during seasonal/busy periods deliveries may also be made at weekends. We make every effort to deliver within the stated timescales, but there may be occasions when this is not possible, usually due to unforeseen circumstances such as adverse weather, traffic delays or during seasonal/busy periods.

FREE UK Standard Delivery (delivered within 3 'working' days).

Express Delivery (Next Day) is available at an additional cost of £5.95 to UK destinations ONLY, but is not available to all areas (* See below). Express Delivery (Next Day) is not available for orders placed after 12:00pm on Thursday, Friday or at weekends (we close at 12:00pm on Fridays are are unable to dispatch orders on Fridays). Express Delivery orders must be received before 12:00pm Monday to Thursday so your order can be processed and dispatched same day for Next Day Delivery. Orders received after 12:00pm are dispatched the following day for Next Day delivery (excludes orders received after 12:00pm on Thursday, Friday or at weekends). Express Delivery orders placed after 12:00pm on Thursday, Friday or at weekends would be scheduled for delivery the following Tuesday. Express Delivery orders are delivered Monday to Friday and exclude delivery at weekends, during Public Holidays or other seasonal holiday times when we may be closed.

* Express Delivery is NOT available to all areas and will only be shown in the delivery option menu for applicable postcode areas.
Express Delivery is NOT available to Northern Ireland, the Isle of Wight, the Isle of Man, Jersey, Guernsey, Alderney, Sark, Herm, Scottish Islands, Scottish Highlands and the following postcodes in Scotland: AB31 to AB38, AB40 to AB56, HS, IV1 to IV28, IV30 to IV32, IV36 to IV49, IV51 to IV52, IV54 to IV56, IV63, KA27 to KA28, KW1 to KW14, KW15 to KW17, PA20 to PA38, PA41 to PA49, PA60 to PA78, PH4 to PH44, PH49 to PH50 and ZE

Things you should know:
  • Tap, hose fittings and hose are NOT included

  • Fixings for installation of the Tap Safe are NOT included

  • Tap Safe is suitable for outside taps with concealed pipework, exposed/surface pipework feeding the tap from below and exposed/surface pipework feeding the tap from above which is no greater than 100mm in length. NOT SUITABLE for taps with exposed/surface pipework feeding the tap from the side
  • Tap Safe is supplied as standard with locks keyed to 'differ'. If you intend to purchase more than one Tap Safe to be used on the same site and would prefer locks fitted that are keyed the 'same', just add a note in the order comments field during checkout or contact us after placing your order to let us know. There is no additional charge to have locks fitted keyed the same.

TOTAL PROTECTION for outside tapS


Bell Group (Europe) Limited
Eco Innovation Centre, Peters Court
City Road, Peterborough,
Cambridgeshire, PE1 1SA

contact us

0333 014 2822
[email protected]

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OFFICE hours

9:00am - 4:00pm Monday to Thursday
9:00am - 12:00pm Friday

© Copyright 2022 Bell Group (Europe) Limited